Computer Maintenance Services in Australia Industry Market Research Report Now Updated by IBISWorld

Melbourne, Australia (PRWEB) December 06, 2012

Few people in Australia are comfortable repairing their own computer. Consumers continue to view internal operations of computers as complicated, although this has not translated to booming demand for the Computer Maintenance Services industry in Australia. Businesses today have made two clear shifts in operations that spell trouble for the long-term viability of computer maintenance providers. According to IBISWorld industry analyst Craig Shulman, the tendency to lease computers rather than buy them often means that computers are replaced when, or before, they malfunction. Furthermore, the increasing presence of comprehensive, in-house IT teams means that many repairs can be conducted at minimal cost. An influx of IT specialists occurred in the late 1990s due to the dot-com crash. Subsequent consolidation of the IT industry has meant abnormal growth in the number of firms offering maintenance services as many operatives established their own repair companies after being retrenched from a downsizing industry.

As a result, the Computer Maintenance Services industry in Australia is facing an uncertain future, especially after a difficult past five years. During the five years through 2012-13, industry revenue has contracted at an annualised rate of 0.2%. In 2012-13, industry revenue is forecast to increase by 1.3% to $ 1.8 billion. The rapid pace of technological advancements, the growing need for faster processing speeds and the falling price of consumer electronics mean that replacing a faulty machine is often more economical than repairing it, adds Shulman. In the aftermath of Australia’s economic downturn, companies are resorting to maintain servers and other peripheral equipment, and households are also following suit with their personal computers.

Today, while the IT industry at large has recovered, the need for repairs is falling and appears set to continue a downward trajectory. Industry revenue is forecast to decline in the five years through 2017-18, as private households become increasingly willing to lease computers, and as the price of consumer electronics continues to drop, resulting in decreased demand for repairs. The largest four operators are Hewlett-Packard Australia, IBM A/NZ, UXC and Symantec Australia, and account for the majority of industry revenue. IBISWorld expects that over the past decade, market share concentration has declined as the number of suppliers of computer equipment increased, and larger computer vendors outsourced some maintenance functions. The industry is becoming increasingly fragmented, as smaller firms specialise in skills that are in higher demand.

For more information, visit IBISWorlds Computer Maintenance Services report in Australia industry page.

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IBISWorld industry Report Key Topics

Competitors in this industry provide computer maintenance and repair services, including the repair of computer peripheral equipment such as servers. Repairs also include diagnostic efforts on poorly designed or installed software and hardware.

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Executive Summary



Key External Drivers



Current Performance



Industry Outlook



Industry Life Cycle



Products & Markets



Supply Chain



Products & Services



Major Markets



International Trade



Business Locations



Competitive Landscape



Market Share Concentration



Key Success Factors



Cost Structure Benchmarks



Basis of Competition



Barriers to Entry



Industry Globalisation



Major Companies



Operating Conditions



Capital Intensity



Technology & Systems



Revenue Volatility



Regulation & Policy



Industry Assistance



Key Statistics



Industry Data



Annual Change



Key Ratios

About IBISWorld Inc.



Recognised as the nations most trusted independent source of industry and market research, IBISWorld offers a comprehensive database of unique information and analysis on every Australian industry. With an extensive online portfolio, valued for its depth and scope, the company equips clients with the insight necessary to make better business decisions. Headquartered in Melbourne, IBISWorld serves a range of business, professional service and government organisations through more than 10 locations worldwide. For more information, visit http://www.ibisworld.com.au or call (03) 9655 3886.

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Demand for One-Stop-Shop Dental Services Causes The Dentists Melbourne to Expand Their Team

Melbourne, Victoria (PRWEB) December 08, 2012

In response to their patient demand for an all in one dental clinic, The Dentists Melbourne have just expanded their dental team, and in turn the range of dental services they offer. Practice Manager, Madeleine Senior explains that their patients have always asked about more options to choose from, and with additional dentists on board, the dentists Melbourne are able to offer patients the best options for their individual needs.

Making all the necessary dental services available in one spot has been a difficult task for many clinics, with dental specialists and laboratories often situated in different locations. Patients frequently have to travel back and forth between their regular dentist, dental specialist and laboratories to complete one component of their treatment. This time consuming to-and-fro can result in treatment delays, thus creating further problems. The Dentists Melbourne have listened to their clients by expanding their dental team to create an all in one clinic.

Practice Manager for The Dentists Melbourne, Madeleine Senior commented that Creating more options at one location seemed like a natural thing to do. Madeleine goes on to say the clinic has brought on two new dentists as part of their expansion.

With our new dentists, Dr. Luke Rickman and Dr. Badrish Krishna, we now offer more than just general dentistry, continues Madeleine, we can provide orthodontic services and cosmetic treatments as well. With ten years of experience in both research and clinical treatment, Dr Rickman enhances The Dentists Melbourne with his keen interest and expertise in cosmetic surgery. Dr. Krisnas utilizes his fifteen years of dental skills and knowledge to add a more holistic element to the clinic, and also offers orthodontic options to compliment other treatments as well.

The Dentists Melbourne now has three dentists to ensure all aspects of general dentistry, orthodontics and cosmetic dentistry are catered for. In addition, there is as a periodontal specialist and two oral health therapists, which further expands the clinics services into oral health care and childrens dentistry. With all these services combined, and with the latest equipment as well as an onsite lab, Madeleine goes on to say, it makes it easy for our patients to have a majority of their treatment completed right here in one place. And with the whole of the team being involved in the process, were able to achieve the best possible result.

The Dentists Melbournes response to client demands has also come just in time. Madeleine expresses that during summer and the spring races, the demand for dental services always increase, its great to have such a talented group, theyre all ready to put that perfect smile back onto our patients faces.

Come in and have all your dental concerns addressed before Christmas, Madeleine adds, well be closed from Monday 24th December until Wednesday 9th January.

To book an appointment with The Dentists Melbourne, ring (03) 9826-9511 or visit http://www.thedentists.com.au/contact-us/ for more information.

About The Dentists

Whether youre looking for pain relief, a brighter smile, or a thorough examination you can trust in The Dentists. They recognise the diverse needs of their clients and pride themselves on their vast array of treatment procedures. Theyll listen to your hopes for dental health and then explain the treatments and options to ensure you make an informed decision. The Dentists aim is to achieve the best long term outcome for you and your teeth.

For more about The Dentists, visit: http://www.thedentists.com.au/about-the-dentists/

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Public Relations Services in Australia Industry Market Research Report Now Updated by IBISWorld

Melbourne, Australia (PRWEB) February 03, 2013

The economic downturn did not affect the Public Relations Services industry as severely as traditional advertising. According to IBISWorld Industry analyst Craig Shulman, while marketing budgets tend to be one of the first items targeted in cost-cutting efforts, public relations (PR) services are often seen as more focused and therefore better value for money than media advertising. As a result, spending on PR tends to be less volatile and holds up slightly better when budgets are cut. Additionally, some aspects of PR, such as communication with stakeholders, can be crucial in a downturn to allay fears and manage crises. This, along with a longer term trend towards more below-the-line marketing methods, is expected to result in industry revenue growing at a stronger rate than that of the Advertising Services industry.

In 2012-13, industry revenue is forecast to grow by 5.4% to reach $ 443.1 million. Over the past five years, annualised growth is estimated at 2.2%. PR activities are becoming more diverse due to media fragmentation, with new media opening up a broader range of communication channels to reach target audiences. The internet in particular has presented marketers with the opportunity to target specific audiences, says Shulman. The ease with which marketers can contribute to content, such as websites and social media, has resulted in an increase in the use of online PR activities. Over the next five years, the picture looks better and revenue forecast to grow. Increasing communication about environmental issues, including the carbon footprints of clients and their carbon reduction strategies and offsets, is expected to be a major new area of work for the industry.

The Public Relations Services industry has a low level of market share concentration. Historically the industry had been highly fragmented, with a large number of small agencies, often operating as partnerships and family companies. Rapid consolidation began in the 1990s as major global advertising firms began aggressively acquiring complementary marketing and communications businesses including PR firms. Many of the larger PR firms operating in Australia were part of international firms that were swallowed up by the likes of advertising giants WPP, Omnicom and Interpublic. Consolidation has also occurred among Australian-owned firms, with a key example being major Australian advertising conglomerate Enero Group. Originally named Photon, it was established in 2000 as a group of three companies and has rapidly acquired firms across the full spectrum of marketing and communications specialties in Australia and offshore, and is now among the top 20 largest communications companies globally. Despite the consolidation, industry concentration remains low as a large number of small, independent PR firms continue to operate in the industry.

For more information, visit IBISWorlds Public Relations Services report in Australia industry page.

Follow IBISWorld on Twitter: http://twitter.com/#!/ibisworldau

IBISWorld industry Report Key Topics

Public relations agencies manage the communications between an organisation and its publics in order to promote favourable relationships and portray a desired image. This includes communication with the general public as well as employees, investors, customers, analysts and other stakeholders. In contrast to advertising, PR campaigns aim for exposure through public interest and news items rather than paid advertisements in order to give their message third-party legitimacy.

Industry Performance



Executive Summary



Key External Drivers



Current Performance



Industry Outlook



Industry Life Cycle



Products & Markets



Supply Chain



Products & Services



Major Markets



International Trade



Business Locations



Competitive Landscape



Market Share Concentration



Key Success Factors



Cost Structure Benchmarks



Basis of Competition



Barriers to Entry



Industry Globalisation



Major Companies



Operating Conditions



Capital Intensity



Technology & Systems



Revenue Volatility



Regulation & Policy



Industry Assistance



Key Statistics



Industry Data



Annual Change



Key Ratios

About IBISWorld Inc.



Recognised as the nations most trusted independent source of industry and market research, IBISWorld offers a comprehensive database of unique information and analysis on every Australian industry. With an extensive online portfolio, valued for its depth and scope, the company equips clients with the insight necessary to make better business decisions. Headquartered in Melbourne, IBISWorld serves a range of business, professional service and government organisations through more than 10 locations worldwide. For more information, visit http://www.ibisworld.com.au or call (03) 9655 3886.

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